Whilst we are still processing orders as normal we are experiencing some delays with ROYAL MAIL, whilst the majority of orders are being delivered on time, some orders are unfortunately taking a week or more to arrive. Please do not rely on our usual delivery times to be correct during this crisis.
Thank you so much for your patience and understanding during this unprecedented time
All orders are sent via Royal Mail on a signed for service or via courier depending on your order size. If your order was sent via courier then a tracking number will be sent to the email address used when placing the order.
Please note that Royal Mail signed for is NOT a trackable service.
Royal Mail 1st Class Signed : £2.95
Next Day Shipping : £4.95
Please note the following products are Dispatched at specific speeds:
Cushion Covers: 1-3 business days
Mugs: 1-3 business days
Bags: 1-3 business days
Sweatshirts and Hoodies: 2-7 business days
T-Shirts: 2-7 business days
Masks: 1-3 days
Phone accessories: 1-3 days
Business days are Monday to Saturday.
Postage will be a further 1-3 Days
Frequently asked questions
My package has not been dispatched yet? What can I do? Due to the items being personalised, the dispatch times may vary between items. We try our best to get these out within the time frame but some items may be slightly delayed. Please contact us via email and we will look into your order for you.
Do you deliver internationally? To which countries do you deliver? Yes! We’re happy to deliver your order internationally – please note that additional delivery rates will apply.
Our Personalised Floral Mother's Day Mug is a perfect gift for a special recipient!
This mug can be personalised with 3 lines of text on the front. Lines 1 and 3 can fit up to 20 characters. Line 2 can fit up to 12 characters.
Lines 1 and 3 will appear in fixed upper case. Line 2 is case sensitive and will appear as entered. Please avoid entering line 2 in block capitals, as this may make the personalisation difficult to read.
The reverse of the mug can be personalised with 4 lines of text, with up to 20 characters per line.
The text on the reverse of the mug is case sensitive.
What's more, this fantastic gift can also be made and despatched in 48 hours.
Hand washing is recommended.
Material is ceramic.
Ideal for Mother's Day, Birthdays.
Please ensure you read the full description and follow the personalisation guide. Most items have restricted character allowances per line, this INCLUDES spaces. Please check all spellings are correct and the allowance is met so you do not have any missing characters/words. Once your order is processed, we are unable to make any changes.